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1. What is an eBook?

An eBook is short for "electronic book." It is an electronic version of a traditional print book that can be read using a computer, tablet, or eReader.

2. How do I access eBooks?

You may access the library’s eBooks collections from the library’s public Internet computers or as a remote user from any other location (ex. from home or office). You can also access e-books through the North Carolina Digital Library site. You will need your library card number and your pin number to access these resources.

3. Do I need any special software in order to view eBooks?

North Carolina Digital Library (NCDL) uses the OverDrive Media Console software or application to access their e-books. Also, an Adobe Digital Editions account is required before you will be able to download eBooks. If either program is not installed on your computer you will need to install it before using NCDL. You can download the software free of charge from the Adobe Digital Editions and OverDrive websites.

4. How do I authorize the OverDrive app with an Adobe ID?

"Authorizing" the OverDrive app allows you to download DRM-protected eBooks. The OverDrive app requires you to sign in when you first open the app, which automatically authorizes it. If you’d like, you can change your authorization (after you sign in) to use an Adobe ID instead. View the Overdrive help article for more details.

5. Why am I getting an error when trying to download part of my eAudiobook on my iPad or iPhone?

If you’ve tried downloading an audiobook to the app Bookshelf, but you get a prompt saying part 1 isn’t downloaded, use the steps in this Help article to manually start downloading its files. View the Overdrive help article.