Utility Billing & Collections


The primary function of this division is to deliver customer service to all new and current water and sewer customers. All new residents of Southern Pines should visit this office to apply for water and sewer services.

Pay Online
ACI PAYMENTS logo Opens in new windowDrafting Bank Accounts

Drafting of bank accounts for payment of water and sewer utility bills are available in this division.

Customers who would like to have their accounts drafted for payment of water bills should complete the draft authorization on the back of your bill or submit the Bank Draft Authorization form with a voided check. (cannot process without a voided check)


The only Business License required by the Town of Southern Pines is a beer and wine privilege license.  Applications for beer and wine privilege license can be obtained from this division. Anyone who is selling beer and wine in the Town of Southern Pines, would be required to obtain a beer and wine privilege license.  How do I obtain a Beer & Wine License?

Forms Notice

The following forms may be displayed, filled out, and printed, but cannot be saved or submitted online. Please bring completed form(s) to the Utility Billings and Collections Office.

Forms and Documents